Fully Managed Identity Fraud Research, Remediation and Recovery Services
Fully Managed Recovery is part of the CyberIDLock ID Protection Plan. It is provided if you ever become a victim of identity theft. We hope this never
happens to you, but if you suspect identity fraud for any reason, a professional dedicated Recovery Advocate will manage your recovery process to help restore your name and credit to pre-event status. The Recovery Advocate assigned to your case will handle the phone calls, paperwork and the follow-up for you through a Limited Power of Attorney authorization. A full list of your Fully Managed Recovery benefits are listed below.
Who is eligible for the 3G recovery services?
With your plan, Fully Managed Identity Fraud Research, Remediation and Recovery services extend to three generations of a family (3G). A qualifying family member means the primary consumer’s spouse or domestic partner, the consumer’s dependents under the age of 25 who have the same permanent address as the consumer, any IRS-qualified dependents, and parents (mother or father) of the consumer who have the same permanent address as the consumer, or, who are registered in a senior assisted living facility, nursing home, or hospice. Services continue to provide coverage for up to 12 months after death for all family members.
If you would like to speak with a Recovery Advocate or if you need assistance with a lost wallet, please call 1-800-729-0055.
If you believe you are a victim of identity theft and would like to file a claim, please contact the Insurer at 1-866-IDHelp2 (1-866-434-3572).
Your Fully Managed Recovery Features Benefits include: